
Website
Have a website but get few enquiries?
I will carefully review your website and find ways to make it clearer and easier for visitors to use. I will suggest how to highlight your strengths and help people find what they need more quickly.
For small businesses and independent business owners
I will carefully review your website, social media and customer journey to understand what may be stopping people from contacting you.
I will explain what to improve first, what you can do yourself and which tasks are best left to a specialist.
And most importantly – I will help you understand exactly which specialist to contact and what to ask them to do.

Find out how I can help


Website
I will carefully review your website and find ways to make it clearer and easier for visitors to use. I will suggest how to highlight your strengths and help people find what they need more quickly.

Social media
I will review your social media with a specialist’s eye and assess the impression it makes on new visitors. I will help you understand how to present your products or services, spark interest and encourage people to contact you.

Customer journey
I will look at the journey from someone’s initial interest to contacting you. I will identify what may be holding clients back and suggest specific changes to make buying or booking easier.
Here you can see how I review websites and social media, which problems I notice and what I suggest changing.
Helping someone enquire about a trip more easily
I reviewed a travel consultant’s website and Instagram. I looked at how clear the offer was, how people reached the enquiry stage and what might prevent them from getting in touch. I prepared recommendations for the website, social media and customer journey.
Making manicure bookings clearer
I reviewed Facebook and Instagram through a new client’s eyes: how easy it was to find prices and the current address, choose a service and book. I prepared recommendations, ready-to-use text examples and an order for making changes.
Turning interest in tattoos into a clear enquiry
I reviewed a tattoo artist’s Instagram: the profile layout, booking information, location, posts and story highlights. I prepared specific recommendations and text examples to use after approval by the artist.
Making the customer journey clearer and creating an action plan
I carried out a detailed review of the company’s marketing: its website, service descriptions, links and customer journey up to making an enquiry. I prepared prioritised recommendations and a personal 30-day action plan.
CONTACT
“I have everything in place, but something is not working” – that is a perfectly good way to start a conversation.
Contact me